Terms and Conditions

Every product is hand painted to order.

Every LUCiTE piece is hand-painted in my studio in Charlotte, NC. The hand-finished 
detail and slight variation in finish contribute to the one-of-a-kind nature of each accessory we make. Our products are made to order. For this reason, we do not offer refunds. If an item arrives damaged or defective please contact us immediately. We will work diligently to get you a replacement ASAP. In extreme cases a store credit may be issued. You have seven days from your packages arrival date to contact us for a replacement.

Due to the custom nature of the hand painted products created by STANDOUT Creative Design, it is normal for color and finish to vary from item to item. Variations in pattern and look are considered part of the charm and desirability of our bespoke products.

Custom products cannot be returned for a refund, store credit, or replacement, unless broken or defective.

To receive store credit or replacement for a broken or damaged product, please email summer directly immediately standoutcd@gmail.com We will do our very best to get a replacement in a timely manner.