Return Policy

Every LUCiTE piece is hand-painted in my studio in Charlotte, NC. The hand-finished detail and slight variation in finish contribute to the one-of-a-kind nature of each accessory we make. Our products are made to order. For this reason, we do not offer refunds.

If an item arrives damaged or defective please contact us immediately. We will work diligently to get you a replacement ASAP. In extreme cases a store credit may be issued. You have seven days from your packages arrival date to contact us for a replacement.

If you have any questions or concerns regarding your purchase please don’t hesitate to contact us! Please list in the subject box ATTN Summer.